Disability Employment Service


On Site Training

Assistance with training new job seekers/employers. On-the-job training takes place in a normal working situation, using the actual tools, equipment, documents or materials that employees will use when fully trained. The job coordinator can come into the workplace before the Participant commences to learn the required roles and tasks to assist with employee training.

On Site Support

Participants Job Coordinator can be available for support during work to ensure that the job is being completed promptly and correctly. Participants will be assisted by their job coordinator who has been working one on one with the Participant preparing for the job.

Wage Subsidies and Financial Assistance

See below for eligibility and more information

Work Experience

The National Work Experience program is a work experience program which places job seekers in real life work experience placements. It helps jobseekers gain experience and confidence, while demonstrating skills to potential employers.

The National Work Experience program will offer work experience and employment opportunities for job seekers by providing unpaid placements with businesses for up to four weeks, to a maximum of 25 hours per week.

Businesses who offer participants ongoing employment after the placement may be eligible for a wage subsidy.

Is my business eligible?

A National Work Experience program placement can be undertaken in businesses run for profit, not-for-profit organisations and local, state, territory and Australian government agencies.

What kind of activities can I offer job seekers on a National Work Experience program placement?

A job seeker participating in a National Work Experience program placement can do many of the tasks you might expect a paid employee to do.

What does being a host business involve?

To assist a job seeker to gain real work-like experience your role as a National Work Experience program host will involve:

–        providing a work experience placement for up to four weeks

–        providing supervision, on-the-job training and monitoring attendance, and

–        ensuring that the placement meets all relevant work health and safety requirements.

You need to sign an agreement with the job seeker and your provider before the job seeker commences a National Work Experience program placement with you. This agreement outlines the tasks the job seeker will undertake and confirms the length of the placement.

You will also need to confirm there is the potential for paid employment following the completion of the placement. However, there is no obligation for you to hire a job seeker following the placement if they do not meet your business needs.

Job seekers continue to receive income support and assistance from their provider during their National Work Experience program placement.

Employment Assistance Fund (EAF) –

The EAF gives financial help to eligible people with disability and mental health condition and employers to buy work related modifications and services. The EAF is available to people with disability that are about to start a job or who are currently working, as well as people who need help to find and prepare for a job. It is also available to people with disability that are self-employed, and jobseekers that need Auslan assistance or special work equipment to look for and prepare for a job.

The EAF could help to buy work related modifications and services like:

  • the cost of making adjustments to your physical workplace
  • modifications to work vehicles
  • special equipment for the workplace
  • information and communication devices
  • Auslan interpreting
  • specialist services for employees with specific learning disorders and mental health conditions
  • disability awareness training
  • deafness awareness training
  • mental health first aid training.

Free workplace assessments for eligible people with disability:

A free workplace assessment through the EAF is available to help work out what modifications will best meet your needs and help you do your job. This is called a Workplace Modification Assessment. The assessment is done by a qualified professional. The assessment will look at your workplace and any barriers that you might have and will look at your job and workplace to identify any equipment or modifications that would work for you and your workplace. The Assessor will recommend any equipment or modifications from the assessment and liaise with you and your employer to find and access solutions to make your workplace more flexible and accessible.

You usually need to have an assessment if the assistance being purchased for you is over $1,000. Job Access may waive your need for an assessment, for example, if your EAF application is submitted by a Government Employment Service provider like a Disability Employment Services (DES), and items cost less than $10,000.

Job in Jeopardy Assistance

If you have an employee whose job is at risk as a result of their disability, injury or health condition, a Disability Employment Services (DES) provider may be able to help. An experienced DES consultant will work with you and your employee to help manage the impact that the injury, disability or health condition has on the employee’s work. The aim is to allow people with disability to continue working and for you to be able to keep a valued employee.

The service may include:

  • advice about redesigning your job so you can keep working
  • having your workplace assessed for possible changes so it’s easier for you to work
  • having your workplace changed so you can continue to work
  • specialised equipment to help you do your job

Job in Jeopardy Assistance is free and available through direct registration with a DES provider. You don’t need to be getting a payment from us to access the service.

Fact 1

Research commissioned by Telstra found that there are no significant differences when comparing people with disabilities to people without disabilities in the areas of performance, productivity and sales.

Fact 2

Research undertaken by the Australian Safety Council found that the incident of occupational injury is lower in people with disability.

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IDEAL Placement Participants, a PROVEN asset to your organisation

Across Australia there are over 4 million people with some sort of disability. This constitutes nearly 16% of Australia’s population.

Most people’s images of people with disabilities are centred around wheelchairs. However, 88% of all disabilities are not visible (ABS, 2003). You probably already have people with disabilities in your workplace.

A disability is any condition that restricts a person’s mental, sensory or mobility functions. It could be caused by accident, trauma, genetics or disease. A disability may be temporary or permanent, total or partial, lifelong or acquired, visible or invisible.

• Over 4 million Australians have a disability. That’s 1 in 6 people or 16% of our population.
• 1 in 3 people either has disability or is likely to be close to someone who has disability.
• 2.1 million Australians of working age (15 – 64 years) have a disability.
• In 2009, 54.3% of people with a disability participated in the labour force compared to 83% of people without a disability.


98% of staff with a disability rate average or higher in work safety
90% of staff with a disability rate average or higher in work performance
86% of staff with a disability rate average or higher on attendance