IDEAL Team

Select Department

Kathy Dine

Chief Executive Officer

Kathy Dine has been an employee of IDEAL Placements since 1999 taking over management of the agency in 2006. At that time the agency had 1 program Disability Employment Services with staff of 6 and 74 participants, today we have 5 programs including Disability employment, NDIS, Transition to Work, Ticket to Work and a training arm, we have over 500 participants and over 60 staff. To say the least this has been a huge growth period for both Kathy and IDEAL. Kathy is also a current committee member of the IDEAL governance committee along with other likeminded committees in her spare time.
Sue Thompson

Quality Assurance Officer

Sue's role ensures all activities that IP undertake meet the compliance standards in which we work. That includes quality management and business systems. Sue is also responsible for sourcing the funding programs that allow IP to deliver the different programs that we do to our participants.
Mariejan Bigby

NDIS Service Manager

Mariejan has worked across the profit and not for profit sectors in a varied career from corporate finance to management. She has been a part of NDIS since its roll out in Toowoomba and has seen the development of operations to support service delivery, support coordination and plan management.
Scott McPherson

Team Leader - Disability Employment Services
Leanne Mattheson

Job Coordinator

Leanne has been with IDEAL for six years and has provided valuable encouragement and support to participants in finding sustainable employment. She finds her work very rewarding and believes that there is a job out there for everyone. She has witnessed how gaining employment has changed participant’s lives, their attitude towards life and improved confidence.
Charlie Bates

Intake/Compliance Coordinator

Charlie has been working in DES for over a year now. She finds her degree in Social Work helps her to provide excellent service to participants when she assists them to complete all the paperwork necessary to sign up with IDEAL Placements. Her daily experience as a sight impaired employee also helps her to better understand the challenges of finding employment for participants with employment barriers and the reward of a having a job and doing it well.
Richard Kris

Customer Service Officer

Richard possesses extensive experience in assisting participants in gaining employment and providing ongoing support. Richard has been with IDEAL Placements for 10 years commencing as receptionist trainee progressing to working in administration, job coordinator and now is our Customer Service Officer.
Kym Fletcher

Job Coordinator

Kym has been working with IDEAL Placements for around 7 years as a Job Coordinator. She is committed to achieving participant and employer goals for a better transition into employment. She is very enthusiastic about her role at IDEAL and likes the rewarding feeling when her participants succeed.
Ray Trotter

Job Coordinator

Ray has worked in the Disability Employment Sector for eight years, building relationships with employers and supporting participants to find employment. Ray has experience in a broad range of programs when not supporting participants in Mackay is out in the western region on behalf of IDEAL Placements.
Stewart Larkings

Job Coordinator

Stewart has a trade background in the food industry. He has also worked in fisheries, the building industry as well as IT. Stewart’s interests away from work these days involve lawn bowls, occasional fishing trip, good food & good friends.
Tonie Cooper

Audit/Claims Officer

Tonie works with young people so they can achieve their employment and education goals. Tonie started with IDEAL in August of 2016 and now oversees the team of Youth Coordinators in the Transition to Work Program.
Lauren Bryson

TEAM LEADER - TRANSITION TO WORK

Lauren is experienced in working in Community Services as a Support Worker and a Recruitment Specialist in the Bowen region in addition to a long standing career in Graphic Design, Lauren is excited to be a part of the TtW team as a Youth Coordinator and brings her industry knowledge and personal experience as a mother of a blended family of five children to assist our clients to achieve their goals.
Cherry Streets

Youth Coordinator

Cherry provides a great service and supports young people aged 15-21 on their journey to employment. Cherry provides intensive, pre-employment support to improve the work-readiness for young people and helps them gain sustainable employment (including apprenticeships and traineeships) or education.
Montana Leotta

Youth Coordinator

Montana recently joined IDEAL as a Youth Coordinator in March 2018 and brings with her experience in retail sales, team leadership and a high level of customer service. She is looking forward to utilising her networks and skills to help people gain long term sustainable employment in the Transition to Work program.
Tyrone Tootell

YOUTH COORDINATOR

Tyrone has immense interest in working within the Youth Industry, wanting to gain and excel his knowledge and to do his part in instilling inspiration and confidence to the youth within the community. Tyrone has spent the last 2 years being a personal trainer and running a gym. Tyrone has a solid interest in Rugby League, hence his move to Mackay to fulfill his Rugby career. Tyrone also loves all kinds of sports, outdoor activities and long walks on the beach by the sunset.
Terri O’Kane

Youth Coordinator
Vivien Hanrahan

TRAINER

Vivien joined IDEAL Placements in August 2018 as part of the Trainers team in Business and Hospitality. She comes with a Diploma of Hospitality Management and Cert IV in Small Business Management along with over 20 years of industry experience in hospitality management and training and an active local community volunteer.
Aletta Marshall

Trainer
Quzie Fatnowna

Snr Admin Coordinator

Quzie is a Mackay local who has been employed in Administration roles for over 30 years. Quzie has been employed with IDEAL Placements since September 2009, commencing as an Administration Assistant then moving to Senior Administration Coordinator. Quzie has completed Cert IV in Business Administration & Frontline Management and currently studying Cert 4 in Human Resources.
Allana Christensen

Finance Officer

Allana brings to Ideal an extensive background in finance and account management. A local girl, Allana started her working career at the Commonwealth Bank here in Mackay and is experienced in Consumer and Commercial Lending, Corporate Superannuation Plan Management and Finance and Office Management.
Reinette Bowman

Administration/Accounts Assistant

Reinette started out with IDEAL Placements by doing 2 months of work experience to complete a Certificate III in Business. After showing dedication and commitment, when an administration position became available she was offered the position. Three years later She has moved up to not only administration but also accounts and IT. Reinette never would have thought that participating in volunteering/ doing work experience would have turned into a career.
Shelley Honner

Personal Assistant to CEO/Human Resources Officer

Shelley possesses extensive experience in all facets of human resources management and more recently provided HR consulting services to small and medium businesses. She joined IDEAL in 2017 as the Personal Assistant to the CEO but also handles much of the human resource function of the organisation.
Jaylee Rossow

Administration Trainee

After graduating grade 12 in 2018, Jaylee is now on her journey to find out her desired career path. Jaylee is looking forward to completing her Certificate III in Business Administration as an Administration Trainee at IDEAL Placements and is aiming to pursue her goals whilst fulfilling her new role. Jaylee has a keen interest in Rugby, and is a proud player of the Souths Women's team.
Varuska De Beer

Administration Trainee

After graduating year 12 in 2016, Varuska is on a journey to find new experiences and finding new roles for the future. Varuska has recently just started at IDEAL Placements as an Administration Trainee and is continuing on studying her Certificate III in Business Administration at IDEAL Placements. Varuska is very into being active and doing all sorts of sports and loves being creative with new ideas and having fun with the team. Varuska is hoping to one day go into a higher role with become a graphical designer and/or Interior designer in the future.
Emily Van Niekerk

Administration Trainee

After graduating grade 12 in 2017, Emily knew that she wanted to study and work in an Administration position.

She now gets the best of both worlds, completing a Certificate III in Administration, while also working her dream job.

Emily hopes that in the future she will be employed as either an Office Manager or Trainer.
Shannon Reynolds

Job Coordinator

Shannon has a back ground as a trainer and Assessor in the mines and also in high volume sales. Shannon goes above and beyond with her participants and also has sound knowledge of both TTW Youth Program and DES Disability Program. Shannon will go far with anything she sets her mind to as that is just her personality.
Hannah Brown

Job Coordinator

I am originally from the Southern Gold Coast region although I moved to Airlie Beach 8 years ago after visiting for a holiday and fell in love with the place. I have a passion for helping people within the community. Having a real estate background I like to put my clients first and follow up is most important to me. I am sponsored by an Australian Fishing Apparel Company so when I’m not out on the water fishing you’ll find me working the farm with our zoo of animals.
Jack Spencer

Youth Coordinator
Pauline Kupa-Morgan

Youth Coordinator

Pauline has been working with Youth for a number of years in a Youth Centre in NSW and has recently relocated back to Airlie Beach with her family with the goal of continuing to contribute the local community. With over 15 years of Hospitality/Customer service Management she uses her extensive knowledge of these industries and know how of what businesses look for in their staff to assist the TtW participants find their path to employment. Pauline has a wealth of experience and a passion for working with our indigenous young people to bridge the gap.
Rosario Jauco

Job Coordinator

RJ (Rosario) has 10 years’ experience in the Job Active/DES sector and brings creativity and fun to IDEAL Placements but most all, she understands clients' needs and works with them to achieve their employment goals.
Carmen Lanham

NDIS Support Coordinator
Karen Bonham

NDIS Support Coordinator
Lan Nguyen

NDIS ADMINISTRATION OFFICER

Lan joined IDEAL in 2018 after seven years of being self-employed. Lan works within the NDIS team and has a background of Maritime Economics with a Certificate III in Business. Lan is a part of the ongoing multi-cultural community in Mackay.
Tamika Skinner

NDIS Service Delivery Assistant

In 2016, Tamika began her Business Traineeship with IDEAL Placements studying a Cert III in Business. She began her traineeship on reception learning all about administrative duties and the services IDEAL Placements provides. With the continuous support from her manager and colleagues, she is now an NDIS Administrator and Plan Managers Assistant.
Calista Smith

NDIS ADMINISTRATION ASSISTANT

Calista has recently just started at IDEAL Placements after graduating school last year (2017). Calista is now doing her certificate III in Business Administration after doing Certificate I & II High School. Calista is hoping to one day go into a higher role with Admin or IT work.
Hannah Murray

NDIS Support Worker

I love animals, comics, video and board games, hanging out, watching movies or going shopping. Then there is the old lady in me who loves to cook, bake, try new recipes or just having a cup of tea and a good chat. I don’t like going clubbing and I don’t drink alcohol. Other than that I am more than happy to try anything at least once or twice. Oh and I really don’t like snakes or spiders. Some of my hobbies are swimming, going to the beach with my dog, creative and contemporary art and making things like sculpting, wire work and woodwork. I am what most people would call an ‘old soul’. I like to learn new things and try different things. I am a very fun loving, friendly, open person and I like to meet new people.
Paul Condy

NDIS Support Worker

I have a couple of hobbies when I have the time to pursue them, I like computer online gaming or Xbox gaming on my off time, though I do prefer to be outdoors with my family and friends. I like to think of myself as a bit of a budding photographer at times ranging from scenic, portrait to glamour, I love it all. I have other interests like restoration of vehicles, drag racing and my favorite one of all, pampering my two adorable cats. I’m a 54-year-old dude living out my 20’s and 30’s again, I’m owned by a lovely wife and have two fantastic children, my motto is you’re never too old, the body breaks but the mind stays young, so NEVER dismiss a person if they have a broken body, because let’s face it, you’re talking to their mind, NOT their body. I have worked in many industries though focused on heavy industry being the main source of income, age 54 came around and I wanted more, I wanted to feel like I made an impact in someone else’s life, to have helped a little to help others, my philosophy is if you make one person smile for a split second, you’ve made a spark of happiness for a day. If I were to talk about what I can do, that would range anywhere from driving cranes, to tipping sugar bins in a sugar factory, I have been a detailer in my time as well as being a laborer and trades assistant. I am a stickler for SAFETY first.
Holly Buckley

NDIS Support Worker
Ryan Edmonds

NDIS Support Worker

I love to be active. I like going for walks, playing basketball or tennis. While at home i like playing online computer games. At work I enjoy helping my clients learn new skills and socialize with the community.
Chris Honner

NDIS Support Worker

Chris has a varied background from Wildlife Ranger with the Conservation Commission in the Northern Territory to business owner. He has experience in hospitality, tourism, transport, retail, building and construction. Chris enjoys playing golf in his spare time.
Kim Connell

NDIS Support Worker
Kirsty Robbins

NDIS Support Worker
Chrissie Thiedeke

NDIS Support Worker
Rockolean Miller

NDIS Support Worker
Teresa Sutton

NDIS Support Worker

I like to do gardening, play Words with Friends and Candy Crush, and Sleep. Caramel Tart, Chocolate and Coca Cola. I consider myself to be a kind, caring and compassionate person. I like to help people. My work experience is quite varied. I was a Support Worker with HCC. I delivered meals to participants, assisted with domestic duties, and helped with Respite Care. I worked as a Medical Receptionist at the Dysart Medical Centre. I was a Supervisor at K&D IGA. Sadly, the store closed due to the down turn. I have spent many years working for the Education Department as a Classroom Teacher Aid, in both Primary and High School. I have also worked in both school libraries.
Angelina Raciti

NDIS Support Worker
Gerri Kissner

NDIS Support Worker

Since leaving full time work, I have supported mentally and physically impaired adults in learning new skills and contributed to improving their quality of life. My objective is to continue this work using my skills developed over many years in different areas of my life. I am passionate about keeping people safe and as a member of the QPS, as a Volunteer in Policing, I run “Stay Safe” sessions in the community. I have many interests including reading, interior design/renovating houses, family and friends, chess, trivial pursuit and in particular training in Karate that keeps me both mentally and physically fit.
Tracey Harris

NDIS Support Worker

My hobbies consist of fishing, listening to music, reading, gardening, and being around friends and family. I have a dog; she is very energetic and gets into mischief, but she is very spoilt. I am a mother to 2 grown children and 3 grandchildren. I am very family orientated person. For me being a support worker is very rewarding, as I grow personally with assisting participants to achieve their goals, whilst achieving mine. I enjoyed the personal care position, with working with persons in aged care and disabilities. I enjoyed this role as it was personally rewarding to me.
Lariesha Youse

NDIS Support Worker

Hi my name is Lariesha, also know as Risha. My heritage is South Sea Islander, i was born and grew up in Queens Beach Bowen, where I was privileged to have the ocean at our doorstep. Growing up in Bowen has given me a good knowledge of the area and local families in our community. I enjoy caring for the others and pride myself to the South Sea Islander motto, "Respecting the past" "Enjoying the present" "Looking to the future." I am very family orientated and have a huge family in Bowen, who love to get gather for family gatherings at the local Park. My trade is fully qualified hairdresser and trainer, so I am a people person and enjoy meeting new people and learning of different cultures and counties which I have had the opportunity to travel abroad. I love to help people, and Where possible I enjoy reaching my goals and enjoy helping and caring for others achieve their goals. My hobbies are singing at church, hairdressing, horses and traveling to different places.
Peter Fallon

NDIS Support Worker

I am a retired public servant, now living in Bowen. Coming out of the Magistrates Courts System after 20 years and then a Qld. Government Agent in Collinsville for nearly 25 years. That last one might sound exciting but it certainly was not. I have been married to the same lovely lady for 46 years, and we have 3 grown up children, 10 grandchildren and just this year 1 great grandchild. So I am old! But not too old to beat my current client at squash, which we both enjoy playing, and do so twice a week. We tinker with small mechanical machines like mowers and motor bikes, nothing too serious, restore some old furniture and we both enjoy bush walking & fishing, which is a bit limited in Bowen. The bush walking is limited, the fish themselves are also limited it seems. My goal for this client is to see him get his drivers licence, which I believe he is capable of, and see him become more independent and less reliant on his parent's .That's a good thing, right" I am a practising and believing Christian and try to live my life accordingly. For me, life is good and I am happy to be at this stage of my life right now.
Natalie Phillips

NDIS Support Worker

To make a difference! I have a colorful personality, kind but determine nature. Mission statement… To inspire others to believe in themselves, overcome fears and remind them “ if something that your doing doesn’t challenge you, then it doesn’t change you”.
Sharon Swift

NDIS Support Worker
Linda Conlon

NDIS Support Worker

Hi my name is Linda my background is in Special Ed and also for many years I helped organise festivals for disabled and terminally ill children I love cooking art and craft and love doing hair and makeup I am great at housework and love walks in the forest I also love fishing and chatting about life but basically I just love caring for and looking after people and animals and making them feel comfortable and happy
John Mercer

NDIS Support Worker
Kylea James

NDIS Support Worker
Vennesa Locke

NDIS Support Worker

I would describe me as being a very positive, friendly, easy going kind of person. I love to meet new people and have a good chat. I like to talk about almost anything! I try to be helpful and understanding and love to see people happy and achieve their goals. Sometimes I can be a bit of a dreamer and imagine all kinds of awesome things that I could do in the future. I am working hard to achieve these dreams and will never stop. I have a very curious personality and love learning about new interesting things. I often google interesting topics I would like to know about and watch documentaries. I often enjoy going down to the beach for a swim and exploring walking trails. I am always trying to find other ways to entertain myself and spend time with loved ones. Somethings I do is attend community events, concerts and festivals which is always fun. I like to browse the shops and sometimes like to go to the markets. I am always open and interested in trying new things to do locally. Sometimes a creative mind helps to find new interesting things to do in a small town like Bowen, but we are never bored. I really love living in Bowen and the people are amazing.
Kelly Parker

Committee Member Ag Chairperson
Andrew Duck

TREASURER

Andrew Duck has been working tirelessly as Treasurer on the committee since 2005. He brings to IDEAL his experience as a CPA and diligently oversees the finances of the Agency. Andrew started as a cadet at Brown and Bird and is now a partner of the firm.
Chris Gibbs

SECRETARY

Chris has been our Secretary since his election in 2013 and is very dedicated to IDEAL and its growth.
David Conway

Committee member

David Conway is the participant representative for IDEAL Placements. He has a wide knowledge of the disability sector and the NDIS. I have taken it upon myself to learn as much as I can about the NDIS as I can, as it personally helps me out, but also helps out anyone who may have questions regarding the scheme. I am a presenter for accident prevention and safety in the local schools. I also am an artist. I have experience in Environmental Management, Public Speaking, Motivational Speaking, Advocacy, and as an access advisor.

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IDEAL Team

Select Department

WE ARE OPEN
COVID-19 PRECAUTIONS

WE ARE OPEN
COVID-19 PRECAUTIONS

Monday	8.30am > 4.30pm
Tuesday	8.30am > 4.30pm
Wednesday	8.30am > 4.30pm
Thursday	8.30am > 4.30pm
Friday	8.30am > 4.30pm
Saturday	Closed
Sunday	Closed

IDEAL Team

Select Department

WE ARE OPEN COVID-19 PRECAUTIONS

WE ARE OPEN COVID-19 PRECAUTIONS

WE ARE OPEN
COVID-19 PRECAUTIONS

WE ARE OPEN
COVID-19 PRECAUTIONS